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Terms of service

The practical terms for our business-to-business duty desk. These are a plain-English draft; an agreed client contract governs the service.

Last updated 1 October 2026

1. Who these terms are for

Stamptally is a business-to-business service operated by Future Systems Ai Ltd, trading as FutureVector. It is not offered to consumers. A contract is formed when both parties sign a service agreement or when you accept an order through our online order process. Any signed agreement takes priority if it conflicts with this page.

2. What we do

We help UK manufacturers and importers maintain batch and production records, duty-stamp registers and stamp reconciliation, and prepare a monthly Vaping Products Duty return pack for the client to review. The exact scope and start date are stated in your order or agreement. We do not submit returns, pay duty, act as your tax agent, sell vaping products or provide tax or legal advice.

3. Your responsibilities

You must provide complete, accurate and timely product, production, import and stamp information; maintain any required HMRC approvals; check our outputs promptly; decide whether figures are correct; submit your returns to HMRC; and pay all duty, penalties and interest due. Tell us promptly about changes, errors and relevant correspondence. You remain responsible for your legal and tax obligations.

4. Fees and payment

Fees are set out in your order or agreement and exclude VAT, which will be charged where applicable. We invoice for onboarding and recurring services as agreed. Invoices are payable by their due date. We may charge statutory interest and reasonable recovery costs for late payment, and may suspend work after reasonable notice if invoices remain unpaid. The onboarding fee is non-refundable once onboarding work has started.

5. Term and cancellation

Unless your order says otherwise, the service runs monthly on a rolling basis. Either party may cancel by giving at least 30 days' written notice. Fees incurred up to the end of the notice period remain payable. Either party may terminate sooner for a material breach that is not remedied within a reasonable period after written notice, or for insolvency. On termination, we will provide available client records in a reasonable format, subject to payment of outstanding fees and applicable law.

6. Confidentiality and intellectual property

Each party will protect the other's confidential information, use it only to perform this agreement, and disclose it only to authorised people or where law requires. You retain ownership of your source records and business data. We retain ownership of our methods, templates and pre-existing materials; you receive a licence to use the completed outputs for your internal compliance purposes.

7. Data protection and processing annex

Each party will comply with UK data protection law. For client personal data processed by us on your behalf, you are the controller and we are the processor. We will process it only on documented instructions; ensure authorised personnel owe confidentiality; implement appropriate security; use subprocessors under equivalent obligations and provide notice of material changes; assist reasonably with data subject requests, breach reporting and impact assessments; notify you without undue delay of a personal data breach; and, at the end of the service, return or delete data unless law requires retention. We will make reasonable compliance information available and permit proportionate audits on reasonable notice. Our client agreement may include further Article 28 UK GDPR particulars, including processing subject matter, duration, categories of data and individuals, and authorised subprocessors.

8. Liability

To the fullest extent permitted by law, our total liability arising from the service is capped at the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect or consequential loss, or for duty, penalties or interest owed to HMRC. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence.

9. Events outside our control

Neither party is liable for delay caused by events beyond its reasonable control, provided it notifies the other and takes reasonable steps to reduce the effect. Payment obligations already due are not excused.

10. Law and contact

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions about the service can be sent to leif@stamptally.co.uk.